Whether we choose to communicate via social media, phone, text, or face to face – it can really be fraught with dangers. What is going on in our heads is not what is coming out of our mouths via writing or speaking. We all have our own filters, and we hear or read what another has said and then run it through our own filter – and this filter is flawed. It has holes, grooves, blocked holes, and rust patches. Its designed to protect us, to make us safe and yet sometimes it stops us from seeing the learning or the beauty in a situation.
I recently had an interaction with a client who phoned me when I was on tour. I don’t usually take phone calls and this was from a home phone number so I let it go to voicemail. When I checked the message it was from a man with a very slurred voice. Initially I thought he sounded disabled and so was willing to give him the benefit of the doubt but could not understand Continue reading